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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Hai Liu

November 17, 2023

5  out of  5 rating by Hai Liu
"Janet Lin is my favorite insurance agent. She always has very professional knowledge also with her patient great attitude to provide me with all the solutions that I might have! She is the greatest agent I have ever seen! She deserves my highest five stars 👍👍👍👏👏👏"

sophronia brown-bess

November 11, 2023

5  out of  5 rating by sophronia brown-bess
"Staff ALWAYS goes above and beyond to address my insurance needs and/or concerns !!!"

Alexis Smith

November 8, 2023

5  out of  5 rating by Alexis Smith
"I have been with Janet Lin's office for two years now and have always received quick and clear information about my plan and coverage. I recently had my Insurance and Financial Services Review with Anita Scribner who is so kind, knowledgeable, and helpful! She makes navigating insurance a breeze. Highly recommend this office. Thank you for all of your help!"

Jason Woloz

November 7, 2023

5  out of  5 rating by Jason Woloz
"We have been happy customers for almost a decade. Anita is great to work with and its clear she has your best interest in mind."

Claire Herrin

November 1, 2023

5  out of  5 rating by Claire Herrin
"Was super happy with the conversation and help I received from Anita! While I’m not a client of this particular agent, they helped me better understand my current premium and where I could see some potential savings in the future. Thank you for the time and service, Anita!"


October 27, 2023

5  out of  5 rating by S L
"Anita helped me with some questions. She was professional, patient, and thorough. I am glad she was there for me."

Nerissa Brandi

October 26, 2023

5  out of  5 rating by Nerissa Brandi
"State Farm is an excellent insurance with generous discounts and great coverages. Nissi is always there for us - answering questions, giving advice, sending copies of certificates, looking for discounts and much more. She treats us like family."


October 26, 2023

5  out of  5 rating by SHIVISH MAKKAR
"Judy cares about her clients and provides exceptional service! I’m in a precarious situation and working with her to get my policy moved, and she’s taken extra initiative to help me. Would highly recommend working with Judy!"

chai haojie

October 25, 2023

5  out of  5 rating by chai haojie
"I really appreciate the Anita Tsang Scribner the help and working so professional."

Vic Garces

October 18, 2023

5  out of  5 rating by Vic Garces
"Very happy with the team at Janet Lin's office. Judy and Anita, in particular, have taken great care of me since I moved to San Francisco. They've gotten me the exact coverage I needed at a fair price. With everything that has come up, I have had no problem getting in contact with them and getting things resolved. Couldn't recommend them more!"

Evan Brill

September 28, 2023

5  out of  5 rating by Evan Brill
"Anita T Scribner helped me reduce my car insurance by 60% AND get better coverage and lower premiums. I was getting ready to sell my car and take the bus before I spoke to her. She was incredibly professional, kind, and fast working. I was able to get a quote and get my car insurance set up during a 30 minute lunch break. There's no reason to go anywhere else!"

Ralph Jacobson

September 14, 2023

5  out of  5 rating by Ralph Jacobson
"We have been with the Janet Lin agency for many years. Today, we reviewed our policies with Anita Scribner. The review is something we do every year or two. As always, Janet and her staff are very thorough and are interested in our protection and our desire to maintain adequate insurance. Ms. Scribner was very clear about the coverages we have, and those areas where we might consider additional or other insurance to cover areas where we are currently exposed. We appreciate the quality work that this agency provides and intend to remain with them for many more years."

John M

September 12, 2023

5  out of  5 rating by John M
"I had a nice time speaking with Anita today, and she clearly shared the details of my current policies, and answered my questions fully. I also got to know what to expect in the future. I had a good feeling after the call."

Roland Fang

September 2, 2023

5  out of  5 rating by Roland Fang
"Tiara has been great, every time she picks up the phone I know I’m in good hands and the call would be short and efficient. Very friendly and always a great time speaking with her!"

Robert Riemer

August 31, 2023

5  out of  5 rating by Robert Riemer
"Janet's office has been a great partner in my home insurance needs for many years. This year, at their suggestion, I decided to price a combination of auto + home. Janet's colleague Judy did a tremendous job of evaluating my needs, making suggestions, and walking me through the process to get all of the discounts I was entitled to. This was not an easy task! Janet answered multiple rounds of questions and stayed focused on my account all the way through wrap-up, and I ended up saving nearly $2,000! My highest recommendation."

Edwin Young

August 28, 2023

5  out of  5 rating by Edwin Young
"Janet and her team are a pleasure to work with! They are always available and very responsive!"

Tobius Onthebrink

August 25, 2023

5  out of  5 rating by Tobius Onthebrink
"The agent I work with Anita handles all my accounts. She is always positive and never lacks for product knowledge or policy parameters . I began with a couple of account, and over the course of time have transferred all my accounts to State Farm. Judy Ascencio of the same office is truly a dedicated insurance professional. Her calm demeanor and knowledge provides assurance the customer is in good hands. Every time I have a question or require help Ms Ascencio is ready to step up and provide assistance. I feel privileged to be a client here and always know my family and I are in good hands."


August 16, 2023

5  out of  5 rating by Dom BAY AREA VDO PRODUCTION
"We have been using Janet Lin State Farm Insurance for our small business, Home insurance and even earthquake insurance, all in one agent. Because Janet and Her staffs are very professional, responsive and helpful when we needs any help or have any questions regarding our policies. We highly recommend them to our friends and family."

Christine Lim-Beasley

August 3, 2023

5  out of  5 rating by Christine Lim-Beasley
"I've been with State Farm for over 15 years. I've primarily dealt with Alex and Judy from the 3rd St San Francisco office (most recently with Judy). They consistently provide great customer service. It's always a pleasure working with them!"

Caroline Lincoln

July 25, 2023

5  out of  5 rating by Caroline Lincoln
"I'd like to share my recent experience with Ms Judy Ascencio, she provided an excellent service on adding a new vehicle to our policy and made the process so easy and pleasant . Judy have always been such a delight to communicate about all of our policies. She's friendly, knowledgeable, patient , pleasant and efficient. She will also give me some good advice and recommendations for our policies and future ones as well . Many thanks again , Judy 😊"

Caroline L

July 19, 2023

5  out of  5 rating by Caroline L
"My reviews have been long over due and I want to say thank you to Tiara Choi for being very pleasant, knowledgeable, helpful, professional and consistent. She's such a pleasure to speak with whenever I called in to discuss about our policies and she is very thorough about everything , going thru each and every one of our policies. Thank you Tiara ."

Maria Eduardda

July 14, 2023

5  out of  5 rating by Maria Eduardda
"I'm not one to tipically leave reviews but I was having such a hard time finding decent auto insurance and I'm so so so glad someone recommended me this office!!! Tiara Choi provided excellent service and was so patient and helpful with making sure I got the most appropriate insurance rates. This is for sure the office I will be recommending anyone that is looking for insurance. And the office I will be looking into next year when I need house & pet insurance (finally bringing my kittens over from back home). You will not regret choosing them. 10/10, very very pleased"

Linda Carlos

June 7, 2023

5  out of  5 rating by Linda Carlos
"Judy was great very helpful and informative on explaining the quotes I'm very grateful. Thank you for everything."

m de

May 12, 2023

5  out of  5 rating by m de
"Judy at State Farm is responsive, helpful and made it easy for me to make the right decision!"

Mike Whang

April 20, 2023

5  out of  5 rating by Mike Whang
"We’ve had our policy with Janet Lin’s office for 7+ years. Service is fantastic. The office team is always there to help. Most recently it was Anita who was there to answer questions and provide much needed advice. Thank you!"