State Farm® Insurance Agent Janet Lin

"Update: Bad review below. So Janet has been very helpful. It seems my complaint is with the service side. So I can't say anything but horrible reviews of State farm so a far, but Janet is great at listening and attempting to get things resolved. Will update again later. 4/1/25 Really dishonest! Not sure if things are changing because of the fires, but my agent blatantly lied to me that my contractor said they could fix my roof and my contractor said no way. They're trying to pay as little as possible and now I have a leaky roof that can't be repaired. Very dishonest group. Watch out for the Claims rep. Lynette Pennick, or her Boss Melissa Blea. From the moment she got to my home Lynette started looking for reasons to deny my claim. Got on a call with my contractor and Melissa and this woman told me to replace parts of my roof with tiles from another side of my roof! If the problem is they don't make tiles that fit with the existing roof, how do I replace the side I've stolen tiles from? Really awful human beings. BAD FAITH!"

"Thank you agent Alex L for helping us with our question and sending what we needed. You are very nice to talk on the phone and listen what we need for our car ins ."

"Tiara, who works with Janet Lin’s State Farm agency, was incredibly fast and helpful with my renters insurance. Even though State Farm is no longer offering new renters policies, she let me know right away, gave me solid recommendations for other providers, and handled my cancellation quickly and smoothly. She made everything so easy—highly recommend working with her!"

"The team always come through for us! Quick response, very personable and professional!"

"I love working with Anita S. She always has good information and is very timely to return calls. She makes me want to stay with State Farm. ALWAYS a pleasure and excellent follow through when working with the office."

"Very accessible and attentive to my insurance needs. I couldn’t ask for better service."

"State farm was very helpful today especially Judy A I got all my questions answered and in very politely manner way thank you so much state farm."

"I've been a customer for insurance from Janet and her team for a little less than 20 yrs. I'm always impressed with the level of service that they provide, which is often way above any other insurance provider that I have used. At times I may have found a slightly lower rate here or there, but I've always felt the service provided was well worth the small delta in price I may have received from going elsewhere."

"Janet Lin and State Farm insure my parents home in the sunset district of San Francisco. As my parents are elderly, I have been working with Anita Tsang Scribner from Janet's office. They are absolutely the most professional, thoughtful and responsive insurance team I've ever worked with. If State Farm was accepting new home owners policies, I would definitely contact them. They are the best."

"We have been with the Janet Lin agency for many years. Today, we reviewed our policies with Anita Scribner. The review is something we do every year or two. As always, Janet and her staff are very thorough and are interested in our protection and our desire to maintain adequate insurance. Ms. Scribner was very clear about the coverages we have, and those areas where we might consider additional or other insurance to cover areas where we are currently exposed. We appreciate the quality work that this agency provides and intend to remain with them for many more years."

"從保險公司客戶到25年老友記！ 剛把2025年月曆掛上墻，忽然想起因為這棟房子的保險，我已經與State Farm 保險代理Janet Lin 和她的團隊，從客戶關係變成四份之一世紀的老朋友了。 因為Janet Lin 和她的團隊的專業效率，細心關懷，我家的保險（房，車，責任傘保險），都交託他們代理。車子被人碰了，一通電話，他們就幫我安排妥理賠和修車。有一次內子開車碰破了車輪，我不會把車內的後備車輪換上，我打電話問他們怎樣辦。Janet的助理Anita說他們幫我買的汽車保險，包括了電召他們約定的換後備車輪公司，到我車子拋錨的地方，我出示State Farm 保險號碼，換後備車輪公司的技師，就免費為換上後備車輪。我照Anita的指示，果然很快得到免費換上後備車輪。 Janet Lin教我理財（年金投資、共同基金），我是理財外行人，電話裏說不清，Janet不惜耐心，來我家說個明白，難怪客戶變老友了。 FROM BEING AN INSURANCE COMPANY CLIENT TO A 25-YEAR FRIEND! While pinning my 2025 calendar on the wall, I suddenly remembered that because of the insurance on this house, I had become an old friend of State Farm insurance agent Janet Lin and her team for a quarter of a century. Because of the professionalism, efficiency, and attentive care of Janet Lin and her team, I entrusted them with all my family's insurance (house, car, liability insurance). When my car got hit, I just made one call, and they helped me make the claim and get the repair. On another occasion, my wife got a flat tire while driving, and I couldn't install the spare tire onto the car. I called to ask them what to do. Janet's assistant Anita replied that the car insurance they helped me buy included calling their assigned company to install the spare tire. Anita told me to show my State Farm insurance number upon the technician’s arrival. I followed Anita's instructions, and sure enough, I quickly got the spare tire replaced for free. Janet Lin taught me financial management (annuity investment, mutual funds). I was a dummy in financial management; and failed to grasp her explanation over the phone. Janet kindly gave me a home-visit lesson in financial management. Like Dale Carnegie, Janet Lin wins friends and influences clients."

"Janet Lin has been my agent for over 20 years. Janet and her awesome team have helped me find the right home and auto coverage to protect my family and save me money. They have guided me through small and large claims and made it as painless as possible."

"A delight and pleasure working with Anita and Abigale at State Farm. They genuinely take the time to understand your needs and provide the best coverage suited to your needs. Can’t recommend them enough!!"

"Janet and Anita are not only extensively knowledgeable so as to ensure that every course of action you take is a well-informed one, but their kindness, care, and understanding will demonstrate that they have your best interest and the welfare of your loved ones in mind."

"Thank you for providing the insurance services!"

"I have held my insurance through the Janet Lin State Farm Office for at least 30 years. Janet and Anita have been very responsive to any of my requests. They were essential in helping me reinstate my insurance with State Farm. The personal touch they provided is definitely why I have stayed with them."

"Anita was pleasant, on the BUTTON on appointment time, a FIRST, and supplied lots of useful information for me! We chatted like old friends... catching up. Thank you, it was a very pleasant conversation!"

"Very clear explanations of my policies and advice."

"Janet and her team are so helpful and quick to respond. We submitted a claim last week after a car hit us and are already set up with a body shop and replacement car seat. Grateful that it’s been quick and painless!"

"Anita was incredibly helpful with starting a new policy. She was very thorough to make sure I was opening the correct one for my use case. She was also super responsive to my questions, and took the time to answer in detail. I really enjoyed working with her to start a new policy."

"The team at Janet Lin’s office have been incredibly helpful throughout the years."

"Anita was helpful, knowledgeable, and patient when helping me get a new auto insurance policy. I would recommend coming here for any insurance needs"

"Excellent customer service. Have been with State Farm and Janet Lin for over 20 years and they have always been very helpful and efficient. Never had a problem with them in all these years"

"Anita was incredibly helpful as she assisted me with my policy. We had a few complex scenarios and she was able to get me an answer promptly. We both ended up learning a few new things on the call. Great customer service and a pleasant experience. Highly recommend her."

"Janet and her team have been doing our insurance for home, car and umbrella for a few years now. They are always responsive and helpful. Would highly recommend!"