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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

m de

May 12, 2023

5  out of  5 rating by m de
"Judy at State Farm is responsive, helpful and made it easy for me to make the right decision!"

Mike Whang

April 20, 2023

5  out of  5 rating by Mike Whang
"We’ve had our policy with Janet Lin’s office for 7+ years. Service is fantastic. The office team is always there to help. Most recently it was Anita who was there to answer questions and provide much needed advice. Thank you!"

Tara

April 18, 2023

5  out of  5 rating by Tara
"I recently switched State Farm agents to Janet. Her office has been a pleasure to work with on several different insurance policies. Anita in particular has been very responsive, knowledgeable, and helpful. I would definitely recommend speaking to Janet and her office for your insurance needs."

Alexandra Porshnikoff

April 12, 2023

5  out of  5 rating by Alexandra Porshnikoff
"The service I received from Janet's agent, Tiara Choi, was exceptional. Tiara patiently and thoroughly answered all of my questions. She was thorough in researching available options, and saved me so much time by her efficiency in managing my case. Not only was she prompt and professional in her communication, she was personable, compassionate, and fun to talk to! I am extremely pleased I serendipitously found Janet's office, and am definitely motivated to consolidate the rest of my insurance needs with them. Thank you so much!"

raymond McWoodson

April 11, 2023

5  out of  5 rating by raymond McWoodson
"Tiara was awesome first experience with new policy she took me through step by step was patient with me professional very pleasant she is a valuable member of the state farm team keep her around 5 stars."

Andrew Y (W.H.Y)

April 7, 2023

5  out of  5 rating by Andrew Y (W.H.Y)
"Anita provides excellent services and follow ups than other agents do. Highly recommended!"

Esther wong

April 6, 2023

5  out of  5 rating by Esther wong
"I wanted to drop a note about your employee, Anita Scribner. She helped me with a new car policy this afternoon. I found her telephone skills to be excellent. Anita's understanding of customer needs, her clear answers to my questions and concerns and most of all, her patience. Thanks for having such a capable employee on your team representing your agency."

Hannah K

April 4, 2023

5  out of  5 rating by Hannah K
"Tiara is an excellent account representative! I am in the process of moving and she asked all the necessary questions to help me in updating my policy. What I really appreciated was the thoughtful gestures in her customer service, ex. in the beginning she informed me how long updating my policy would take, gave me additional helpful information, and did a full review that our updates today were updated across all my policies with State Farm. It was an absolute pleasure working with her! I’ve been with this group for quite some time now and my experiences over the years have all been positive."

Sue Brown

March 30, 2023

5  out of  5 rating by Sue Brown
"Our family has worked with Janet Lin since 1989. She meets with us annually (if we desire) to review policies to be sure they meet our current needs. Her office staff is efficient and friendly. I highly recommend."

Michael Winningham

March 25, 2023

5  out of  5 rating by Michael Winningham
"I've been using Janet's office for years and can't say enough good things about the entire staff. They are always available to help with my questions and I feel they genuinely care. They are the best!"

Diana Baez

March 4, 2023

5  out of  5 rating by Diana Baez
"Tiara is so patient with us, after so many questions and redoing the whole policy all over. Couldn't ask for a more supportive and understanding person. Thank you for all your help and for explaining everything in detail!!!"

Karen Reepen

March 2, 2023

5  out of  5 rating by Karen Reepen
"Anita was pleasant, on the BUTTON on appointment time, a FIRST, and supplied lots of useful information for me! We chatted like old friends... catching up. Thank you, it was a very pleasant conversation!"

Michael Elvir

February 28, 2023

5  out of  5 rating by Michael Elvir
"The team is always very helpful and good rates 😁"

Caner Kale

February 16, 2023

5  out of  5 rating by Caner Kale
"Very happy working with Janet's office for insurance. Anita is very helpful, responsive, and accessible when needed, even during holidays. Feeling safe! I would definitely recommend it."

Katie DeWilde

February 15, 2023

5  out of  5 rating by Katie DeWilde
"Anita was very helpful and responsive! Great experience"

Julie Nguyen

February 2, 2023

5  out of  5 rating by Julie Nguyen
"Anita was so helpful and patient in setting me up with life insurance and really took the time to educate me on the differences of it."

Gamer Gal

January 26, 2023

5  out of  5 rating by Gamer Gal
"Excellent service every time I call, an experience I have not had with other insurance companies. 100% recommend"

Wendi Stern

January 25, 2023

5  out of  5 rating by Wendi Stern
"Long term client here with years of experience with Janet and her team. Most recently, Alex and Judy have assisted our family with many service requests for auto, home and umbrella policies. I like that all of our agents are licensed with Janet's office. They handle each call with professionalism and knowledge. We've had experience with others carriers but Alex and Judy are the A team with State Farm."

Laurence Lok

January 13, 2023

5  out of  5 rating by Laurence Lok
"Janet, Nissi, Judy and the rest of the team are stellar agents that are always friendly and there for you. We've been using State Farm for our business for many years and we can't recommend Janet and her team enough!"

sophronia brown-bess

January 12, 2023

5  out of  5 rating by sophronia brown-bess
"Staff ALWAYS goes above and beyond to address my insurance needs and/or concerns !!!"

G. Cooper

January 9, 2023

5  out of  5 rating by G. Cooper
"Janet Lin's team - especially Anita! - is terrific. They helped us to secure a business liability policy. It was a complicated process that took a lot of time. Anita fielded our questions, clarified information as needed, and was generally very available for us to work through each step. Great professionalism, very thorough, and very personable. Many thanks!"

Emily Lin

January 5, 2023

5  out of  5 rating by Emily Lin
"Just moved to California and needed help transferring my insurance from Texas. Janet and her team made the process seamless by getting connected with my insurance agents back home and communicating directly with them so I didn't have to be the middle man. Staff is sweet and friendly. They also bundled my car and renters insurance so I could have a lower premium every month! Love this office!"

Jireh Lin

December 24, 2022

5  out of  5 rating by Jireh Lin
"Janet sold me Long-term care insurance. I was a bite hesitant to buy the insurance since I was in relative good health. Three month after I bought the insurance I had my first A-fib episode. I spent 2 days in the hospital to correct the heart issue. Janet called me when she found out about my A-fib. She later told me that my Long-term application would not have been approved because of my A-fib. But now State Farm must honor my Long-term care contract. Thank you Janet for getting me the LTC policy."

Theodore Chau

December 21, 2022

5  out of  5 rating by Theodore Chau
"Janet Lin's insurance office is a place where they prioritize the wellbeing of their customers over simply selling insurance. You can expect them to provide the best service to you they can and to actually care about your personal health."

Dom BAY AREA VDO PRODUCTION

December 21, 2022

5  out of  5 rating by Dom BAY AREA VDO PRODUCTION
"We have been using Janet Lin State Farm Insurance for our small business, Home insurance and even earthquake insurance, all in one agent. Because Janet and Her staffs are very professional, responsive and helpful when we needs any help or have any questions regarding our policies. We highly recommend them to our friends and family."