State Farm® Insurance Agent Janet Lin

"Agent Anita Scribner is consistently generous with her time and attention to detail. She has been a great help to our family in understanding the complexities of our insurance policy. She has a magic quality of demystifying what for me is unknown and intimidating territory. Anita is one of the best listeners I have ever encountered, and I’m sure all her clients feel her warmth and kindness in every interaction with her. Kudos for Janet Lim for having such a star member on her team!"

"Janet Lin and her staff were very professional, knowledgeable, excellent communication skills, answer my and trustee's questions via Zoom, prompt and were not resistant to the challenges of having a more accurate Replacement Home Estimate Costs. Computer took time to transfer my case from former agent to this current agent, and once transferred successfully, they acted quickly and responsibly, correcting every error tirelessly onto the computer without complaint, but with graciousness, understanding our concerns, and accepted the challenge professionally and with expertise, doing it with joy and pleasure, treating us as family with combined packages of insurance needs - homeowners, auto, earthquake, and Umbrella policies. Very educational in explaining the computer system, their endless attempts to meet our requests, via emails, phone calls, and Zoom meetings, all done in a short period of time. They met our expectations above and beyond our imagination, with personal touches, and Excellent Quality. I now can have Total Peace of Mind in my Golden Years to entrust my insurance needs with Janet Lin, Anita Scribner, and staff. My heart is Full of Gratitude above and beyond past experiences, and during this Thanksgiving season also! Thank You! Mucho Gracias (Spanish), Daw Chai (Cantonese). From a Retired Professional, it's worth my investment to invest with this group of professionals, it's worth every dollar. Very thorough, covered every area, each policy, with new questions/info answered and shared."

"We have been using Janet Lin State Farm Insurance for our small business, Home insurance and even earthquake insurance, all in one agent. Because Janet and Her staffs are very professional, responsive and helpful when we needs any help or have any questions regarding our policies. Agent Judy, has been an outstanding agent. We highly recommend them to our friends and family."

"Fast, professional and friendly! Made it easy no worries!!!✌️😎"

"All the folks I've worked with at this office are attentive and kind. When I did have to file a claim, it was easy and I received the needed payment quickly. When I have made changes, it has been a smooth process with clear communication and reliability. I have relied on them for my business liability and workers comp for about a decade and I've been very satisfied! Thank you Janet Lin and all!"

"I had a great experience working with Anita at Janet Lin’s State Farm Agency. Anita took the time to clearly explain my condo unit owners' policy and walked me through options for long-term care planning and life insurance in a thoughtful and helpful way. She was knowledgeable, personable, and truly cared about making sure I understood my coverage. Highly recommend this team for their professionalism and excellent service!"

"Everyone has been helpful and responsive at the agency. Anita was fast and informative and even helped me save a few dollars."

"I hooked up with Abigail at State Farm on a classic car , the experience was great, she was so helpful and and true to her quote, I’m hopeful to insure my other cars with that agency , Forr the client the insurance business is unpredictable, Alls well that ends well , I have faith in this broker and recommend it"

"Janet and her team are truly a pleasure to work with. We all need insurance, and granted, due to climate change the devastating fire/storms have caused insurance to cost more. However, I would rather deal with a company where I am listened to, treated with respect, and looked out for like Janet Lin’s company than any other. I recently spoke to Alex Louie who helped me realize some possible cost savings He was very friendly and willing to help."

"Been with Janet for 15 years and never had any issues. Her team has served me attentively and have always looked out for me!"

"Nissi in Janet Lin's office is very responsive and helpful."

"I’ve had insurance from State Farm for nearly two decades, and Janet’s team has always been really easy to work with. Judy has been especially helpful with a recent claim and some updates to my insurance. She’s been great and I really appreciate it."

"Anita was extremely helpful and friendly over the phone!!"

"This review has been a long time coming. Have nothing but beyond positive things to say about Janet and her team: Anita, Tiara, Alex, and everyone else in the office. Long story short, I've been with Janet's office for over 10 years with at least 6 different policies and they have always provided the best customer service. Full accountability and how things should be handled. Had some issues with the State Farm Auto Claims Division that they all went above and beyond to help resolve the situation. I believe State Farm the corporation has its issues but Janet's office does not. They understand how difficult and ridiculous corporate can be, and do everything they can to help you through their issues. Transferred to Janet's office originally just by chance because my original State Farm office became useless. Highly recommend giving Janet and her team a call!!!"

"Janet Lin and those that work for her provide exceptional service and are able to answer all my insurance questions to my satisfaction. Thank you."

"We were recently notified of a change in Insurance agents and wasn't sure what to expect. We met with Anita Scribner with Janet Lin's State Farm office and had a great experience. She reviewed our current insurance and pointed out some of our discounts and answered our questions. She was open, friendly and very knowledgeable, offering information that we may want to consider for example, long term care. She also told us about her group, while new to us they have longevity at State Farm, so that reassured us. We appreciated the review and feel that we are in good hands. I would give 5 stars, but know rates will be going up."

"Update: Bad review below. So Janet has been very helpful. It seems my complaint is with the service side. So I can't say anything but horrible reviews of State farm so a far, but Janet is great at listening and attempting to get things resolved. Will update again later. 4/1/25 Really dishonest! Not sure if things are changing because of the fires, but my agent blatantly lied to me that my contractor said they could fix my roof and my contractor said no way. They're trying to pay as little as possible and now I have a leaky roof that can't be repaired. Very dishonest group. Watch out for the Claims rep. Lynette Pennick, or her Boss Melissa Blea. From the moment she got to my home Lynette started looking for reasons to deny my claim. Got on a call with my contractor and Melissa and this woman told me to replace parts of my roof with tiles from another side of my roof! If the problem is they don't make tiles that fit with the existing roof, how do I replace the side I've stolen tiles from? Really awful human beings. BAD FAITH!"

"Thank you agent Alex L for helping us with our question and sending what we needed. You are very nice to talk on the phone and listen what we need for our car ins ."

"Tiara, who works with Janet Lin’s State Farm agency, was incredibly fast and helpful with my renters insurance. Even though State Farm is no longer offering new renters policies, she let me know right away, gave me solid recommendations for other providers, and handled my cancellation quickly and smoothly. She made everything so easy—highly recommend working with her!"

"The team always come through for us! Quick response, very personable and professional!"

"I love working with Anita S. She always has good information and is very timely to return calls. She makes me want to stay with State Farm. ALWAYS a pleasure and excellent follow through when working with the office."

"Very accessible and attentive to my insurance needs. I couldn’t ask for better service."

"State farm was very helpful today especially Judy A I got all my questions answered and in very politely manner way thank you so much state farm."

"I've been a customer for insurance from Janet and her team for a little less than 20 yrs. I'm always impressed with the level of service that they provide, which is often way above any other insurance provider that I have used. At times I may have found a slightly lower rate here or there, but I've always felt the service provided was well worth the small delta in price I may have received from going elsewhere."

"Janet Lin and State Farm insure my parents home in the sunset district of San Francisco. As my parents are elderly, I have been working with Anita Tsang Scribner from Janet's office. They are absolutely the most professional, thoughtful and responsive insurance team I've ever worked with. If State Farm was accepting new home owners policies, I would definitely contact them. They are the best."